06 — Closed Loop Marketing
CLM
Detailing that feeds back into marketing.
Approved digital content for medical representatives, every visit and every slide recorded, and the results returned to marketing — so the next message is built on what doctors actually engaged with.
- Type
- Closed-loop marketing
- Users
- Medical reps, marketing, managers
- Devices
- Tablets and web
- Languages
- Arabic and English
01 — In use
CLM
Interface shown with sample data.02 — What it does
- 01
Approved content library
Presentations and materials released to the field only after medical, legal and regulatory (MLR) approval, with a signed record.
- 02
E-detailing on visits
Reps present from the tablet; time on each slide is recorded.
- 03
Call planning
Visit plans by territory, doctor segment and frequency.
- 04
Samples and follow-ups
Sample stock per rep, samples given on each visit and the follow-up tasks after it.
- 05
Closing the loop
Engagement analysed by product, message, doctor and territory — and returned to marketing.
- 06
Management reports
Coverage, frequency and representative performance.
03 — Who it's for
Pharmaceutical companies whose field force carries the brand to doctors every day — and whose marketing team needs to know what landed.
How we deliver
From your process to production.
- 01MapYour process, roles and approvals written down before anything is configured.
- 02ConfigureWe set the product up on your structure, rules and data, in Arabic and English.
- 03TrainYour staff are trained on the work they actually do.
- 04RunMonitoring, support and the next module, by the team that built it.
Want to see it
on your own data?
Tell us how your team works today. We reply within two business days with questions, then give you a walkthrough based on your process.
NextPharmacovigilanceDrug safety